Appointments · Updated October 6, 2026
Choose a contact route
Call the published practice number if you need to clarify office location, appointment type or a time-sensitive scheduling detail. The form lets you leave contact details for a callback. The official form asks readers not to put medical details in that initial message because the team discusses history privately after connecting.
The availability of a phone responder around the clock is separate from availability of an appointment. Ask the scheduler for the next suitable consultation slot and the office assigned to it.
Get the appointment details in one exchange
Before ending the call, record the day, time, Louisville or Radcliff address, visit type and arrival instructions. Ask whether the proposed visit is with a physician or another member of the care team if that distinction matters to your decision.
If you are considering a treatment from the official directory, name it as a topic for consultation rather than requesting it as a predetermined procedure. Staff can explain whether the first step is an evaluation and what records may be useful.
Clarify coverage before the visit
The official location pages say referral requirements vary by insurance plan. Ask the practice which information it needs to check your coverage, then verify network, referral, authorization and cost-sharing rules with your insurer. Coverage and out-of-pocket responsibility depend on the individual plan and proposed service; ask for a written estimate tied to your visit.
If you receive preparation instructions, follow the instructions for your booked visit. Do not substitute a generic website guide for directions given by the treating team.
Questions to ask
- Which office and clinician are associated with the proposed slot?
- Is this a consultation, follow-up or procedure appointment?
- What records, forms or referral information should I send before arrival?
- Who should I call if the appointment details change?