Reviews and research · Updated October 6, 2026
Do not fill in the missing story
A rating-only entry has no narrative to interpret. It does not tell you which clinician was seen, what treatment occurred, whether an issue was resolved, or why the score was chosen. Keep that boundary even if nearby written entries sound similar.
A written entry adds the author’s own details. It may still leave out dates, the exact service, or other circumstances. Read the full original wording where possible so a short card or title does not become the entire story.
Compare like with like
If the question is office communication, compare entries that describe communication. If it is a particular treatment, an account that does not identify the treatment is not evidence about it. Source labels and dates help keep these comparisons honest.
The source rating is displayed as recorded, including fractional values where a platform supplies them. It is an account-specific observation, not a measured clinical result.
Keep the denominator visible
A profile-level average combines entries that may have different dates and levels of detail. It should not be read as the average result of a specific treatment. When a source gives an individual rating, preserve that exact value; when it gives no individual narrative, no narrative can be reconstructed from the aggregate or from adjacent entries.
Questions to ask
- What information will I receive before and after a procedure?
- Who should I contact if I have a scheduling or follow-up question?